Privacy policy
AcePhysio Privacy policy
This privacy policy outlines how AcePhysio uses and protects any information that you provide when you use the website.
Your privacy is of the utmost importance to AcePhysio and your e-mail address or any other personal details will never be sold to third parties.
When you make a purchase from the website we collect and store the following information:
- your e-mail address
- your name
- your home or work address
- your phone number if you provide one
Once you start using the website we also collect the following information:
- the history of the questions you have answered
- any comments you have made about the questions
- any notes you have made
- any messages or feedback you have sent to the admin team
- details of when you login including the time/date and IP address
All this information is stored on our secure servers. We do not have access to, collect or store any credit/debit card details. The payment system is provided by Stripe and is separate from the website.
The screen name that is visible to other users defaults to the first part of your e-mail address. You are able to change this at any point and this will change the screen name for all previous and future comments associated with your account.
We have a policy of limiting e-mail communication to a minimum, but we may send you an e-mail to welcome you, answer specific queries regarding the website and the development of the website.
If AcePhysio believes that your use of the site is unlawful or damaging to other users, we reserve the right to disclose the information obtained about you to the extent that it is reasonably necessary in our opinion to remedy the situation and prevent such conduct continuing.
Your IP address may be stored and used to help identify you and to gather broad demographic information about you for statistical purposes. We may also use your IP address in helping to help diagnose problems with our server. Your IP address may also be used to assist in the detection of fraud, and we may pass this information to the police.
It is your right to have any information that we store about you erased. You can do this by e-mailing us at: acephysioinfo@gmail.com
We use a Google service which places a cookie on the user’s computer and is used to provide marketing data.